Week 4 EOC: Building Business-to-Business
There
are many differences between consumer and business marketing. According to Armstrong
& Kolter ,” Business
purchases often involve large sum of money, complex technical and economic
considerations, and interactions among
many people at many levels of the buyer’s organization.” (Marketing: An Introduction 10th Edition ,
Armstrong/Kotler P. 160)
On the other hand, Asifo Shah states that “the
consumer behavior refers to the selection, purchase and consumption of goods
and services for the satisfaction of their wants.” (http://ezinearticles.com/?Factors-Affecting-Consumer-Behavior&id=4602848).
Basically, consumer
purchases are base on emotion and a business purchases are base on logic. Those
factors are taken into consideration when marketing these two groups.
Business
marketing focuses on features of the product and involves no personal emotion
in the purchasing decision. . Ajaero
Martins states that “marketers sells the commodities to
organizations or companies, such as to a business dealer so that they can resell the commodities as well and turn in profits.” (http://www.strategicbusinessteam.com/small-business-marketing-strategy/business-to-business-vs-business-to-consumer-marketing-what’s-the-difference/)
This particular market is very
knowledgeable and concentrates on how the product or service save them time,
money, and resources.
When
it comes to consumer marketing, you want to focus on the benefits of the
product. Consumers like variety and convenience when buying products. Online
shopping, and purchasing merchandise at different stores offers them a wide
selection and makes the feel comfortable and in control. Most do not like long
marketing messages. They don’t have time for extensive pitches. They are more
concern about their own benefits the product will give them. A lot more emotion
is involves when consumers purchases products. They have a tendency to get more
attached to their products than businesses do.
Most
likely, a business to business client would be interested in the feature of the
product that makes the client want the item. A business to consumer client
would be interested in the satisfaction the product or service gives. Marketers need able to understand what both
markets need, in order to make an effective decision.
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